Shipping policy

s safely and on time.

Processing Time

All orders are processed within 1 business day after payment has been successfully received.

Orders placed on weekends or UK public holidays will be processed on the next business day.

Delivery Time

We offer Free Standard UK Shipping on all eligible orders.

Estimated delivery: 2–5 business days

Delivery times are estimates and may vary during peak periods, holidays, or due to courier delays beyond our control.

Shipping Area

We currently ship to addresses within the United Kingdom.

Order Tracking

Where available, a tracking number will be sent by email once your order has been dispatched.

Please allow up to 24 hours for tracking information to become active.

Delivery Address

Customers are responsible for ensuring that the shipping address entered during checkout is complete and accurate.

If you notice an error, please contact us immediately before your order is dispatched.

Delayed Deliveries

If your order has not arrived within 7 business days after dispatch, please contact our support team and we will investigate the shipment with the courier.

Damaged or Incorrect Orders

If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of delivery.

Please include:

  • Your order number
  • A description of the issue
  • Clear photographs of the packaging and products (if applicable)

Contact Information

Pit Stop Collectables

Address:
20 Market Pl, Heywood OL10 4NL, United Kingdom

Email:
support@pitstopcollectables.com